Our team is dedicated to delivering exceptional insurance solutions tailored to your needs. With diverse backgrounds and extensive training, we expertly navigate the complexities of insurance. As active community members, we pride ourselves on building lasting relationships, ensuring you feel supported and understood. Together, we aim to create a secure and prosperous future for our valued clients and neighbors.

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natalie bess teamphoto
cristal humphrey profilephoto

Cristal Humphrey

Customer Service Representative
nicholas agnew profilephoto

Nicholas Agnew

Customer Service Representative
Nic specializes in commercial & farm ranch insurance. He graduated from ITT Technical Institute in 2010 & has nearly 13 years of experience, working for Natalie & her father, William Bess. He is committed to finding the best options for clients & ensuring a smooth insurance process. He enjoys time with his wife Natasha, daughter Laina, & has a passion for computers and technology.
sujoud ali profilephoto

Sujoud Ali

Sales Specialist - All Lines
Sujoud has been our sales and life specialist with the agency for over a year. She is from Saint Louis & graduated from St. Louis University in 2019. With a background in the financial industry, she has a strong client-first mindset and prides herself on her resourcefulness & ability to create solutions quickly. She is fluent in English, Arabic and Spanish, and loves her Great Pyrenees named Gojo.
theresa buxton profilephoto

Theresa Buxton

Customer Service Representative
Theresa has over 35 years of experience working for Natalie’s father, Bill Bess, and is excited to continue her career with Natalie. She specializes in assisting customers with their insurance needs, ensuring a smooth process. A lifelong resident of St. Francois County, Theresa enjoys spending time with her husband Joe, sons Ryan and Dylan, and granddaughter Parker.
erica wichman profilephoto

Erica Wichman

Sales Specialist - All Lines
nicholas agnew profilephoto

Nicholas Agnew

Customer Service Representative
Nic specializes in commercial & farm ranch insurance. He graduated from ITT Technical Institute in 2010 & has nearly 13 years of experience, working for Natalie & her father, William Bess. He is committed to finding the best options for clients & ensuring a smooth insurance process. He enjoys time with his wife Natasha, daughter Laina, & has a passion for computers and technology.
sujoud ali profilephoto

Sujoud Ali

Sales Specialist - All Lines
Sujoud has been our sales and life specialist with the agency for over a year. She is from Saint Louis & graduated from St. Louis University in 2019. With a background in the financial industry, she has a strong client-first mindset and prides herself on her resourcefulness & ability to create solutions quickly. She is fluent in English, Arabic and Spanish, and loves her Great Pyrenees named Gojo.
theresa buxton profilephoto

Theresa Buxton

Customer Service Representative
Theresa has over 35 years of experience working for Natalie’s father, Bill Bess, and is excited to continue her career with Natalie. She specializes in assisting customers with their insurance needs, ensuring a smooth process. A lifelong resident of St. Francois County, Theresa enjoys spending time with her husband Joe, sons Ryan and Dylan, and granddaughter Parker.