My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
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- EDWARDS Office: (970) 926-4370
Erica Smalls
Customer Service RepresentativeLicensed Customer Service Representative
Originally from Corpus Christi, Texas, Erica is currently in San Antonio, Texas and has skills and knowledge within the insurance industry. Erica is known for her fun and caring attitude, and loves helping others feel secure. She loves spending quality time with her husband and three children, including playing games, exploring, and making delicious food together.
ESMALLS@amfam.com
Norma Pereida Lozano
Customer Service RepresentativeLicensed Customer Service Representative
Norma is from Glenwood Springs and is a Colorado native. She loves spending her time in the outdoors with her family, especially exploring all the nearby lakes and rafting on the Colorado River. Norma has been with American Family since2015. She loves the opportunity to meet and talk with new people and to help them tackle their insurance needs.
NPEREIDA@amfam.com
Sheryl Helmering
Customer Service Representative
Troy Tyler
Customer Service Representative
Troy was born and raised in Belvidere, Illinois, and is currently living in sunny.
Riverview, Florida where he works from home. Troy has been with American Family since 2016 and loves being able to help people and go the extra mile to protect dreams through his position. In his spare time, Troy enjoys helping out at his
community church.
TTYLER2@amfam