My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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stephanie holland profilephoto

Stephanie Holland

Non-Licensed Staff
Stephanie joined our team July 2024. She is our Agencies Customer Loyalty Specialist. With over 15 years of experience in Customer Service, Stephanie strives to deliver every single customer with the best Customer Service experience. When she is not working, she is spending time with her husband Dan, and two sons, JJ & Luke.

Teresa Donovan

Office Manager
Teresa is great at knowing all aspects of insurance. She's worked for American Family Insurance longer than any other staff! Transferring to the Bires Agency in Sept 2015, Teresa brought much needed experience and a great smile! She is always here to listen and help with whatever a customer needs.